![]() They’ve managed to achieve a level of failure that is truly remarkable, and I can only hope that one day they’ll realize the damage they’ve done to their reputation and, ideally, shut down their operations for good. Spare yourself the misery and headache of dealing with this catastrophic excuse for a shipping carrier. In conclusion, I wholeheartedly implore anyone reading this review to steer clear of Lasership at all costs. I’ve never encountered a company so skilled at making a mockery of the entire concept of package delivery. Their disregard for customers and complete lack of accountability is downright cringe-worthy. I’m genuinely flabbergasted that Lasership is still allowed to operate under such abysmal work conditions. It’s like talking to a brick wall, but less helpful. Their chat support is utterly useless, staffed by individuals who seem to be reading from a script that bears no relevance to the issue at hand. Even if by some miracle you manage to reach out to them, brace yourself for disappointment. It’s astonishing that a company claiming to be in the shipping business can consistently fail at the most fundamental aspect of their job.īut wait, it gets worse. My package went on a mysterious adventure, delayed and lost in the void of their incompetency. Reliability is another word that does not exist in Lasership’s vocabulary. The lack of updates or meaningful information leaves you feeling like a lost soul in a shipping abyss. It’s as if Lasership has an aversion to keeping their customers informed about the status of their shipments. My package took an eternity to arrive, and any attempt at tracking it was a futile exercise in patience. Their representatives seem to be living in an alternate universe, completely oblivious to the concept of helping customers or even understanding the simplest of inquiries.Įfficiency is a foreign concept to Lasership. Customer service? Ha! A laughable term for the nonexistent support provided by this company. Lasership is, without a doubt, the worst shipping carrier in the history of all time, and my recent encounter with them has left me dumbfounded by their sheer level of incompetence.įrom the moment my package was entrusted to Lasership, it was destined for a journey of frustration and disappointment. I must warn anyone considering using Lasership for their shipping needs to think twice before subjecting themselves to this utterly disastrous company. Title: Abysmal Shipping Experience – Lasership is the Epitome of Incompetence ![]() Package size is limited to 10,000 cubic inches and 42 inches per single dimension.No service to Vermont, Maine, Alabama, Georgia and Tennessee. ![]() LaserShip only services the eastern United States.They are developing an app that will let you choose the specific date, time and location you want for your deliveries.Drivers with vehicles can sign up to deliver packages on their own schedules.Over 60 operational facilities and 4 sorting hubs.However, shipping with USPS will provide more access to customers located throughout the entire country instead of just the eastern part of the U.S., and using online shipping software to buy discounted USPS postage will allow you to maximize savings on your shipping costs. LaserShip offers attractive delivery services, such as same-day and next-day shipping. Potential customers should also be wary of postage markups. That poses a problem if your E-commerce business is shipping parcels all over the country. However, it’s important to note that they only ship to the eastern part of the United States. They have over 60 operational facilities and four sorting hubs, which allows clients to reach over one hundred million consumers. LaserShip claims that because of their gig-economy model, clients can ship their products to customers faster than the major shipping carriers. In this sense, LaserShip is similar to popular gig-economy delivery services such as Uber Eats or Postmates. Anyone with their own vehicle can sign up to deliver packages. It helps to think of it like a ride-share service, except for delivering packages. LaserShip is a niche shipping carrier that services the eastern part of the United States.
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